About two million Indian accounts were banned by WhatsApp, while 420 grievance reports were received by the messaging platform in August, according to its compliance report. In its latest report released on 28th Sept, WhatsApp said 20,70,000 Indian accounts were banned on WhatsApp during the said period.
An Indian account is identified via a +91 phone number, it added. Previously, the Facebook-owned company had stated that more than 95% of bans are due to the unauthorized use of automated or bulk messaging (spam). The global average number of accounts that WhatsApp bans to prevent abuse on its platform is around 8 million accounts per month.
Previously, WhatsApp had emphasized that being an end-to-end encrypted platform, it has no visibility into the content of any messages. Besides the behavioral signals from accounts, it relies on available unencrypted information, including user reports, profile photos, group photos and descriptions as well as advanced AI tools and resources to detect and prevent abuse on its platform, it had said.