Amidst the constant worry of a great resignation spree causing high attrition rates in top IT companies, HCL Technologies has taken a step to solve the issue by changing its internal technology interface. It aims to gauge employee sentiment better and provide an advanced tool for onboarding or training, to stem soaring attrition rates at HCL. HCL Technologies’ attrition rate touched 20% within the October-December quarter, and the corporate is rolling out a collection of measures to cease expertise from leaving.
The HR Chief said, “We are revamping all of our IT landscape because the existing ones have been developed incrementally over the past 30 years…we feel from an employee experience perspective they are not great. There is a need to leverage new technologies better.”
The “Hire to Retire” platform goals to enhance all the worker lifecycle from recruitment, onboarding and coaching and proper up to retirement. “The biggest challenge for us is that we don’t know what they are thinking until they resign, which is a reactive approach. We have introduced a gamified approach where they take about two minutes to answer these queries which gives us an insight into how comfortable they are,” he added.
The new interface to be implemented by consulting firm EY, HR chief VV Apparao told ET. Last year, the company spent $20 million on employee welfare services like vaccinations and hospital tie-ups.